Shipping Costs and Delivery Times

Mateland's ships domestically and internationally via USPS (United States Postal Service) and UPS.  Tracking is included with every package that we ship.

For most items that are in stock, your order will ship within 1-3 business days from receipt of payment and delivered within 7-10 business days, depending on the shipping location.  Delivery time is based on orders placed between Monday through Friday, excluding Federal holidays and some seasonal holidays (see below).

Some large items require special handling due to size and/or weight.  These items may require a special delivery surcharge, and a note will be added to the item’s product description stating this.  If there is a delay in processing and shipping your order, we will contact you immediately by phone or email with our reason and apologies.

Orders with a value over $400 will require a signature upon receipt of delivery.

Please note that orders made together may not arrive at the same time.


APO and P.O. Boxes

We are unable to ship to an APO or P.O. box.

PayPal

We will only ship orders to a Paypal confirmed address, without exceptions.

International Shipments

International shipments may take as long as 5 weeks depending on customs procedures in your country.  Full customs value will be declared.  Import duties and taxes are the sole responsibility of the buyer.

Multiple Shipping Addresses

We can only ship to one address per order.

Holidays

We do not ship packages on the following Federal and seasonal holidays:   

 January 1:  New Year's Day

January 19:  Martin Luther King Jr. Day

February 16:  President's Day

May 25:  Memorial Day

July 4:  Independence Day

September 7:  Labor Day

October 12:  Columbus Day

November 11:  Veteran’s Day

November 26:  Thanksgiving

December 25:  Christmas

Tracking Your Order

When your order is about to be shipped, we will send you a confirmation email with details of your order, tracking number, and a link to the USPS site.

For more information or questions, please call Mateland's at 215-833-5257 or email hello@matelands.com Monday through Friday, 9am – 3pm EST.